Posts Tagged ‘in’

Leadership Story – Keynote Speaker – Training

www.storytelling-in-business.com Doug Stevenson, author of “The Story Theater Method”, demonstrates the 9 Steps of Story Structure. Learn how-to choose, craft and present a persuasive story for a business audience.

Duration : 0:9:59

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Is Better Small Business Coaching = Better Business Results?

Yes, Better Small Business Coaching is equivalent to Better Business Results.

For more details visit these links:

http://www.thealternativeboard.com/businesscoach.aspx

http://www.busines-parsonal-coaching.com

Yonghan Budiyono – “the best business coach in the world”

http://www.actioncoach.com/yonghanbudiyono/
Yonghan shares how, as a business coach, he help business owners close the gap between where they are and where they want to be.

Duration : 0:4:43

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looking for business coaching uk?

yes!!

Get FREE Business Coaching…

http://KatieFreiling.com

Duration : 0:1:30

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Training and Coaching for Inside Sales and Customer Service Staffs is Vital to Business Growth

When you are trying to grow your business during those first few years, the ability to turn prospects into customers and to keep customers satisfied with your products and services is MISSION CRITICAL.

However, some entreprenurs and small business owners may have a common misconception thinking their inside sales professionals and the customer service staffs also possess the same abilities and desires in keeping the business running and growing

Every sales trainer has heard the: “not in the budget” “we are not big enough for training and coaching” and “I am the sales manager-trainer” answers before and that type of response only makes me more committed to help them see the importance of investing some monetary resources into turning their operation into a successful and cohesive sales and service organization.

I have first-hand experience not thinking it was a necessary investment. As a result of a major business crisis for my sales organization in the mid-90s, I became convinced that sales and customer service training was needed to save the company. After finding that I needed to retool and retrain my staffs in order to weather the storm of losing our largest vendor, I had no alternative but to make a necessary monetary investment in trying to recover from this loss. In looking back at the results before and after the training, I see that I had made a HUGE mistake and probably lost significant revenues by not taking that step 5-8 years earlier.

The sales training that I chose was not appropriate for my team of “inside sales” account managers, but it was all I could find at the time. Without the convenience of the internet and websites, I had to rely on a referral from a business associate who gave me the name of the trainer and the program. The trainer tried to modify the program to address the needs of my company and ultimately it did help me to retool the entire sales and customer service team.

It was at that time that I decided that there was a lack of assessment and training programs that were targeted to the small inside sales team and small customer service staff — but these companies need that type of process training and coaching more than the Fortune 100 organizations.

As a small business owner, investigate the overview of training and coaching systems. Make sure they meet your appropriate needs and offer the following services: A comprehensive Assessment and Sales Training System for smaller inside sales organizations (2 – 20 Inside Sales Executives), an Assessment and Training for Inside Sales Managers and a complimentary coaching system for Customer Service Departments (3-10 CSRs).

Several training organizations have developed programs like these and they can be the best investment you make in your own company.

Some of the most well-known training programs demand months of training and high-ticket pricing. That is overkill for most businesses. The training should have elements of onsite training, follow up, and offer teleclass and teleseminars on an ongoing basis for brush up and advanced skills. Any program you choose should be able to assess if the sales and service teams to assure they are well-suited for their jobs. If they are – the training will be completed in less than 3 months with a minimum of disruption in the company.

Results are almost immediate. Proper assessment, training and ongoing coaching provide a way to set goals, develop a process, overcome fear of cold calling, a method of improving their vocal skill to make a greater first impression on those critical calls. Training organizatins should have additional modules as needed for more advanced training. The basis of successful programs are very simple: If you have a passion for sales, or the emotional empathy to be a great customer service representative, then any program you choose must provide the training and coaching to make your employees excel. For Business Owners, it is an opportunity to insure results and growth in revenue and satisfaction with customer service and support.

Melissa Vokoun
http://www.articlesbase.com/business-articles/training-and-coaching-for-inside-sales-and-customer-service-staffs-is-vital-to-business-growth-112039.html

Part 8: Life and Business Coach, Allison Maslan’s Personal Turning Point

Allison Maslan, author or Blast Off, Life and Business Coach and Motivational speaker reveals her own personal tragedy and turning point and how she moved from misery to joy.

Duration : 0:6:25

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Business Coach Emphasizes Soft Skills to Improve Performance

It’s not how smart you are; it’s how connected you are. The business coaching industry is increasingly looking at developments in the understanding of peak performance to help leaders and managers develop their skills. Valedictorians and technical experts are toppling from their pedestals as a large amount of research confirms a new formula for stardom in the workplace. The qualities of EQ, or one’s “emotional intelligence quotient,” turns out to be twice as important as IQ or technical expertise in determining who will succeed in the workplace.

Categorized as “soft skills,” the structure of the EQ powerhouse includes objective self-awareness, effective self-management, and the use of social/communication skills that help facilitate understanding and collaboration with others. In Working with Emotional Intelligence, author Daniel Goleman confirms the importance of EQ with an exhaustive review of research on top-ranked managers throughout the business world. Outcomes show conclusively that those with higher EQ consistently surpassed colleagues with deficits in “soft skills,” despite the presence of superior IQ and technical expertise among the latter.

Since these skills are not commonly addressed in formal education, their development is arbitrary for many. Fortunately, there are solutions. WealthBridge Connect, an elearning company that focuses on productivity solutions for businesses and entrepreneurs, focuses their training programs around EQ development in today’s workplace. Co-founder and Chief Learning Officer, Dr. J. Gregory Gillum, launched his personal journey of self-discovery through the coaching process, and it changed the course of his professional life. Recalling the moment of self-awareness, Gillum remembers looking at his business coach as he said, “I want to do what you do.” His coach responded, “Why don’t you?” Eight months later, Gillum became an entrepreneur in the coaching world. Prior to his role at WealthBridge Connect, Dr. Gillum served as the Chief Executive Officer of humanfusion, an award winning coaching and consulting firm that focused on leadership and management development.

Gillum’s mission as a business coach involves teaching the skills of EQ to individuals aspiring to realize their full potential. His ideas follow the findings of Goleman’s research: “If you can develop core competencies in this area, you will enhance your ability to rise in any organization.” Gillum’s unique approach to EQ training utilizes the integration of EQ into the four life domains, all of which are essential to success. Taken together, they encompass elements such as the organization of physical space, time management, effective focus, an objective awareness of strengths and limitations, and the cultivation of a sense of gratitude and accountability to the community and world at large. Gillum reports that as clients began to practice the disciplines within each domain, they experience a powerfully expanded sense of vision and possibility.

Gillum enthusiastically describes transformative outcomes with the coaching process. In addition to enhanced self-awareness and expanded vision, clients can anticipate dramatic increases in productivity. “I coached a group of realtors, and every top performer dramatically increased their productivity during the coaching process. One first-year real estate agent landed in the top 25 (of over 300) for her geographic area. She was astounded,” Gillum said. “I have had similar success with financial planners, small business owners and other entrepreneurs. Coaching has a dramatic impact on performance in any field.”

Gillum addresses the area of management with a technique he learned in the pharmaceutical industry called assimilation, an intervention designed for managers with work performance problems. The initial steps involve individual sessions with the manager and interviews with workplace associates who can provide additional perspective on the problem. The coaching strategy culminates in a powerful, live version of the 360 evaluation in which all parties involved in the problem assemble together. With the support of the coach, the manager must decide how to handle issues concerning employees and workplace issues. Gillum summarizes the benefits of this high-impact learning experience: “It creates public accountability and also requires everyone’s participation in getting to solutions. The manager’s performance improves, and the resulting ‘buy-in’ strengthens the sense of community.”

A critical part of the coaching experience is client behavioral assessment. To address this critical success factor, Gillum uses the Winslow Dynamics Profile (WDP), thought to be the gold standard of assessments by behavioral psychologists worldwide. WDP measures 24 critical traits, including the individual’s emotional intelligence. WealthBridge Connect is one of the few companies in the Midwest licensed to use the WDP.

Apart from his own passion for the work of WealthBridge Connect, Gillum is confident about the future of coaching. “Coaching is rapidly being legitimized in the business literature, as well as through personal and organizational validation with objective outcomes. Rapid changes in the workplace will necessitate the need for coaching as we move deeper into the information age, with knowledge workers becoming more in demand. The new work environment will require a visionary style of management, which gives employees permission to explore, question, and participate in the development of their own potential, and to contribute meaning and significance to the mission of their organizations.”

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Dr. Gillum is the Chief Learning Officer of WealthBridge Connect, Inc. As CLO, his primary role is managing the universe of information that WealthBridge members use to drive their business to new heights. He lives with his wife and two children on a farm in central Kentucky.

fishface50
http://www.articlesbase.com/leadership-articles/business-coach-emphasizes-soft-skills-to-improve-performance-674292.html

Coaching Services for the Business World

The coaching services in the business world are referred to as executive coaching services. Executive coaching marked its existence ever since the first manager produced the first successful team. It revolves around inculcating various talents and skills among the executives, by training and coaching them via new challenging ideas and possibilities. It helps them to develop and grow with the organization. There are several coaching services that provide the executives with the ability to communicate effectively and motivate and establish a relationship with the team. These are remarkable traits that bring out innate values of every individual. The business coaching service is new to the corporate world and it facilitates behavioral and psychological changes in the executives, enhancing their managerial skills. Owing to the increasing demands and pressures of the modern business environment, the demand of executive coaching is also rising.

Types of coaching services for the corporate world:

There are various coaching services that contribute to the development of the business world. They are as follows:

Coaching services to improve skills: Coaching service for the development of skills is designed to enable the executives to learn certain abilities and provide them with several perspectives, concerning management and relationship coordination. These services provide the executives with the ability to handle the new responsibilities, with the implementation of innovative tactics. In addition, it helps refine the existing proficiency of the employees.

Coaching services for overall development: These coaching services aim at enhancing the competencies of the individuals working in the corporate world. The service helps an individual to identify his hidden talents and modify them, according to the needs of the new profile and the crucial challenges that come along with it. In addition to this, it involves refining their speaking and listening skills, cultivating strategic planning, enhancing their time management skills and encouraging participation among subordinates. It not only trains executives to handle newer profiles, by broadening their technical know how, but also enables them to cultivate their interpersonal competence.

Coaching services to enhance performance: Personal ability and the feedback received from the group, combines to form the parameters to evaluate the performance of an executive. Being conversant with the essential technical or academic skills is not enough to execute the work assigned. You need to maintain a positive rapport with teammates and other staff within the organization. Performance is not evaluated on an individual basis, but also the overall performance of the team. Team spirit, rate of work completion and the collective effort of the team, form the key factors that determine the effectiveness of the employees and that of the organization.

Behavioral coaching services: More often than not, when an employee starts climbing the corporate ladder he is often considered arrogant by team members. This perception necessitates the executives to be brave enough to tackle the unnecessary criticism and win over the confidence and support of their colleagues. It is important to build a favorable rapport and assure the employees of their loyalty. These executives need behavioral coaching, to help them plan effective strategies to win over their subordinate staff. It calls for a considerable amount of emotional and mental capability to handle new challenging responsibilities. The program revolves around communication and effective leadership skills.

Transformational coaching services: The transformational coaching services are more personal in their approach, as compared to other coaching services. It analyzes the behavioral aspects of the trainees that hinder their effectiveness. It also evaluates the current behavioral patterns and abilities of employees and designs methodical strategy to improve them at the same time. The coach determines the limiting behavior pattern of the employee and formulates a plan to overcome the drawbacks in an effective manner.

Kris Koonar
http://www.articlesbase.com/management-articles/coaching-services-for-the-business-world-92892.html

EFT Business Coaching: Can Positive Messages Hurt Your Business?

www.QuantumLeaptoSuccess.com Business Success Coach and EFT Expert Pamela Bruner explains how positive messages can actually hurt your business unless you have the right mindset.
To take the free ecourse ’5 Secrets to Making Money with Meaning’ at www.MakeYourSuccessEasy.com.

Duration : 0:9:8

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